If you have any questions or need assistance with our products, please feel free to contact us and we will be happy to serve you.
We care your goods carefully
Q: Are you a trading company or manufacturer?
A: We are factory with more than 10years production experience.
Q. Can I have a sample?
A: Yes, the sample is free, but the courier charge will be on your side.
Q: How about the Delivery time?
A: Normally 7-20days after receiving the advance payment. Samples will be prepared within 1-3days.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q: What information is needed for quotation?
A:
1. Purpose (where is the product used?).
1. Purpose (where is the product used?).
2. the type of the heaters (the thickness of the heaters differ)
3. size (internal diameter, outer diameter and width, etc.)
Sending us a picture with measurements, PDF, drawing, or blueprints will be great.
4. Type of terminal and the terminal size & location (e.g. terminal box, plug)
5.Working Temperature.
6. Order quantity